Is the loyalty card an extra?

It's in the packages that have it, and it isn't sold on its own. If the card is the thing that brought you here, say so up front: it decides which packages make sense, and there's no point us quoting one without it only to bolt it back on later.

Once it's in your package, that's the end of the buying. There's nothing else to pay for and nothing to install — no plastic to print, no scanner on the counter, no app your customers have to download. The card goes into the wallet app already on your customer's phone, next to their bank cards and boarding passes.

How it works at the till

Customers join from an A4 poster on your counter: they point their phone at it and the card lands in their wallet. There's no card to forget at home, because it lives on the phone they already carry. Your staff stamp it from a phone or tablet you own — no new hardware, no till integration, nothing bolted down.

That stamp is the only ongoing work the card asks of you, and it takes seconds. The rest — the card itself, the poster, getting it live — is set up for you, the same as everything else we do.

Why we don't sell it separately

We don't do a card-only service. If a stamp card is genuinely all you want, we're probably not the right fit, and we'd rather say that here than halfway through a call.

What it means in practice is simple. If the package you're looking at doesn't include the card, adding it means moving to one that does, not paying a bolt-on fee. Ask about it first and you'll only ever be quoted packages that have it in — so the figure you hear on the call is for the whole thing, card included.