LocalQuiver looks after the online side of independent businesses: we ask your customers for reviews, put a loyalty card in their phone, and build the site that shows the reviews off. We set it up, and what you switch on keeps running.
Take one, or take all four.
We ask your customers for you, by text or email, in your words. Follow-ups chase as many times as you set, and stop when someone acts. We never screen anybody: there is no star question, so everyone sees the Google button, happy or not. Beside it, a private feedback button that comes straight to you, never published. They can also record a two-minute video testimonial, ticking the consent box themselves.
Replies are drafted in your voice: tone, length, sign-off. Approve each one, or let Autopilot answer Google reviews above a rating you choose, inside your working hours. It answers only reviews arriving after you switch it on, unless you ask it to work back through old ones. Trustpilot, TripAdvisor and Facebook can't be replied to automatically. We write the reply and take you to the review to paste it in.
A five-star review shouldn't sit on Google doing nothing. Turn one into a post, square, portrait or a story, in your colours with your logo. Send it to your Google Business Profile, Facebook, Instagram, LinkedIn or TikTok. The caption is written for you and you can change every word. It can also pick your best new five-star review and post it once a day, once every three days or weekly.
Six stamps and the seventh coffee is on the house, or points against rewards you name. The card sits in Apple or Google Wallet: nothing to download, their phone tells them when it's full. People join by scanning the A4 poster we print for your counter. On a quiet week, message the ones a stamp away: only those who ticked the box, never more than one message every three days.
Connect your Google Business Profile and the site builds itself from it: hours, photos, services, map and reviews, checked every hour. Change your Christmas hours on Google and the site follows within the hour. It's one long page, plus a journal written from your reviews, landing as drafts to read first. Nothing is live until you press publish, and nothing is shown to Google until you turn indexing on.
We plan topics around your Google categories, your town and the places you cover, then check them against what people actually search for. Each article is written from your own reviews, quoting customers as they wrote it, with its own picture. Posts land as drafts for you to read first. Choose every three days, weekly or fortnightly. If your blog is on WordPress, they publish straight there.
One platform, run for you. You get on with the business.
One page with your Google button, logo and recent reviews, on a short link we host. Make a code per place: the counter, your invoices, one per van, and track each separately. A scan counts a tap on a review button: intent, not proof a review was left.
Google, Trustpilot, TripAdvisor and Facebook in one place. Google arrives every hour through an official connection to your Business Profile; the other three update daily. Filter by platform, stars or what still needs answering, and see the photos customers attached. Video testimonials and private feedback land there too.
Nine ways to show them: wall, carousel, spotlight, badge, floating bubble and more. One line of code, any website. Set a minimum rating, filter by keyword, or hand-pick them. Star-rating markup comes with it, so search engines read your rating. Any review you'd rather not show stays out.
A PIN-protected link for the counter: your Saturday team can stamp cards without touching your account. Any phone or tablet does it: no new hardware. Points are typed in or worked out from the spend. A mis-tap can be undone for fifteen minutes, and every stamp is logged.
Put your domain on the site when you're ready: we give you the DNS records, the certificate is automatic. Visitor figures are ours: how many came and what they looked at. No cookies, no IP addresses kept, no cookie banner. We can set up Google Search Console too.
Articles are planned around your Google categories, your town and the places you cover, then written from your reviews, quoted as the customer wrote them. Every three days, weekly or fortnightly, whichever you pick. Posts land as drafts. If your blog is on WordPress, they publish there instead.
Who does the setting up, who picks up the phone, and what you get to see.
You connect your Google profile once and we do the rest: review link, QR codes, card design, the site itself. Nothing goes in front of a customer until you've seen it.
LocalQuiver is run from Newark-on-Trent. If something looks wrong on your listing, your card or your site, you can speak to the person who set it up.
Every month: new reviews and replies, requests sent and clicked, where you sit on the Google map across town, and whether Perplexity, ChatGPT or Gemini name you. All in a branded PDF.
You sign off the website, review link and loyalty card. Only what you switch on runs. Every request carries an opt-out you can't remove, and offers turn off while stamps keep working.
Tell us which of the three you want and we'll price it. Prices we quote are before VAT.
2 months freeGet customers asked properly, and get every review answered.
All three: the reviews coming in, a card that brings people back, and a site that shows them off.
For anyone who already has a website, or wants a different mix of the three.
Custom
Prices exclude VAT. Cancel any time with 30 days' notice.
Not sure which one fits? Tell us about the business and we'll say so straight.
Local businesses, real numbers, in their own words.
I used to remember to ask for reviews about once a fortnight. Now it happens without me, and by the time I've opened my phone there's a reply drafted waiting.
A few of the messages we've had from the businesses we look after.
The chasing stops as soon as someone clicks through. That was the bit I cared about. I didn't want to be pestering people.
I answer the awkward ones myself and let it handle the rest. The drafts sound like me now, which I wasn't expecting.
One code on the counter, one on the invoices. It's useful knowing which one people actually scan.
No more paper cards going through the wash, and no more arguments about how many stamps someone had.
On a quiet Tuesday I message the people who are one stamp off. It turns up on their card, not in another email nobody reads.
I never wanted to write a blog. It writes one from what our customers have said and I read it before it goes up.
Can't find what you're looking for?
The setting up is on us. After that, requests go out when you add a customer or a set time after the job, Autopilot answers new Google reviews inside your working hours, and articles arrive as drafts. What's left is stamping a card at the till. Autopilot is a switch, not a requirement.
Half an hour, no slide deck. We'll look at what a customer sees when they search for you, and which of the three would help most first.
