Google, Trustpilot, TripAdvisor and Facebook in one list — Google refreshed every hour, the rest daily.
Reviews turn up in four places, so keeping an eye on them means a lap of four websites — or, more honestly, it means not doing the lap. The inbox ends it. Google, Trustpilot, TripAdvisor and Facebook arrive in one place, as one list, and a minute with your coffee tells you where you stand everywhere.
Google arrives every hour, through an official connection to your Business Profile, so the platform where most of your reviews live is also the one kept freshest. The other three update daily. Either way, new reviews simply appear: nothing to fetch, no passwords to dig out, no tab you forgot you had open.
Everything sits in one list, but nothing is blurred together. Each review keeps its platform, its stars and its date, so you always know what you're looking at and where it lives.
Filter by platform when only Trustpilot matters today. Filter by stars when you want the rough ones in one pile — or the glowing ones, if it's been that sort of week. Most useful of all, filter by what still needs answering, which turns the inbox into a to-do list that empties rather than a feed that never ends.
When a customer attaches photos to a review, they're right there beside the words. It's often the photos that tell you which table, which visit, which boiler.
Every review deserves an answer, and the empty reply box is where good intentions go to die. So each review arrives with a reply drafted in your voice — yours to edit, approve or bin. You stay the author; the draft just gets you past the blank page.
For the easy ones, Autopilot can go further. It answers Google reviews above a rating you choose, and only inside your working hours, so replies land when you'd plausibly be at your desk rather than at three in the morning. Outside those rules, nothing is posted for you.
One limit, stated plainly: Google is the only platform we can post replies to automatically. For the other three, the drafts are written all the same — pressing post on their sites stays your job.
Not everything a customer wants to say fits in a five-star box. Video testimonials arrive in the same inbox. So does private feedback — the things people send through the private-feedback button rather than the public internet. It's never published anywhere; it's simply there for you to read, and to act on if it deserves it.
And because the private sits beside the public, patterns show themselves: the thing two reviews hinted at is often the thing one private message says outright. One place, where everything your customers say to you actually reaches you.
One page with your Google button, logo and recent reviews, on a short link we host. Make a code per place: the counter, your invoices, one per van, and track each separately. A scan counts a tap on a review button: intent, not proof a review was left.
Google, Trustpilot, TripAdvisor and Facebook in one place. Google arrives every hour through an official connection to your Business Profile; the other three update daily. Filter by platform, stars or what still needs answering, and see the photos customers attached. Video testimonials and private feedback land there too.
Nine ways to show them: wall, carousel, spotlight, badge, floating bubble and more. One line of code, any website. Set a minimum rating, filter by keyword, or hand-pick them. Star-rating markup comes with it, so search engines read your rating. Any review you'd rather not show stays out.
A PIN-protected link for the counter: your Saturday team can stamp cards without touching your account. Any phone or tablet does it: no new hardware. Points are typed in or worked out from the spend. A mis-tap can be undone for fifteen minutes, and every stamp is logged.
Put your domain on the site when you're ready: we give you the DNS records, the certificate is automatic. Visitor figures are ours: how many came and what they looked at. No cookies, no IP addresses kept, no cookie banner. We can set up Google Search Console too.
Articles are planned around your Google categories, your town and the places you cover, then written from your reviews, quoted as the customer wrote them. Every three days, weekly or fortnightly, whichever you pick. Posts land as drafts. If your blog is on WordPress, they publish there instead.
Book a demo and we'll walk through a working inbox — filters and drafted replies included — so you can judge it on real reviews.
