AI receptionist for vets

When the waiting room is full and a vet is in surgery, the phone keeps ringing. Your AI receptionist answers the calls you miss in your practice’s name, answers routine questions from your own information, books vaccinations and check-ups, and takes messages for anything that needs the team.

AI receptionist for vets
AI Receptionist · call handled
SLSophie LaneMissed call answered · 18:42
Puppy’s first vaccination. Booked for Saturday at 09:15.
Booked into your diary · Sat 09:15

How it works for vets

01

Routine questions answered

Opening hours, prices you’ve published, which pets you see, whether you’re registering new clients: it answers from your website and notes, and takes a message when the answer isn’t there.

02

Vaccinations and check-ups booked

With online bookings on, it offers real free times for a booster or a check-up, reads the details back and books the appointment, with a confirmation and reminder sent in your name.

03

Callers put through to you

Choose a number for it to transfer to, and when a caller asks to speak to someone, it puts them through. With no number set, it takes a message with their details and what’s wrong.

04

It never gives clinical advice

Everything it says comes from what you’ve given it, with no guessing. It won’t diagnose or advise on treatment; for anything clinical, it takes a message or puts the caller through to your team.

Book online · Holly Lane Vets

Puppy vaccination

MonTueWedThuFriSatSun
09:0009:1510:3013:0015:30
Booked · confirmation and reminder sent

A Saturday morning at Kingsmead Vets

Saturday calls handled while the team saw patients

Saturday mornings at Kingsmead Vets meant a full waiting room and a phone that rang out. With the receptionist taking the calls the team missed, owners still got answers. It booked two puppy vaccinations, moved a cat’s check-up to Tuesday, and told an owner asking about opening hours that the practice was open until noon. A caller whose dog had eaten something worrying asked to speak to someone, and it put her straight through to the practice’s duty phone.

An illustration of how it works, not a real customer.

The film

How the AI Receptionist, LocalQuiver's fifth AI agent, answers the calls you miss and your website chat in your business's name, how missed callers get a text back from your business number, and how customers book themselves into one diary. It works the same way for vets.

Read the transcript

0:02When you're on a job, the phone still rings. And every call you miss could be a customer who rings someone else.

0:09So meet the AI Receptionist, the fifth AI agent in LocalQuiver.

0:14Your phone rings first. When you can't pick up, it answers in your business's name, and says it's an AI assistant.

0:21It answers questions from your website and documents, then books the visit into your diary, or takes a proper message.

0:27And you get a short summary of every call it handled.

0:31The same receptionist chats on your website, answering questions and booking appointments in writing, day or night.

0:38With missed-call text back, every caller you miss gets a text from your business number, straight away, in your words.

0:45Their replies land in one place, and you answer from the app when you're free.

0:49And with online bookings, customers book themselves into times that are genuinely free, from your website or your booking link.

0:56Confirmations and reminders go out for you, and every booking lands in one diary, so nothing can clash.

1:03Every call answered. Every booking taken. Even when you're on a job.

1:09LocalQuiver. Your marketing, sorted.

Open “Front desk: AI receptionist, calls and bookings” on its own page →Browse all our films →

What's included

  • Picks up missed calls as your practice
  • Books vaccinations and check-ups into free slots
  • Puts callers through to the number you choose
  • Messages with the owner’s details and the pet’s problem
  • Never diagnoses or guesses
  • A summary of every call for the team

More for vets

Questions

Set a number for it to put calls through to, such as your duty phone, and it transfers anyone who asks to speak to someone. It never gives clinical advice, and with no number set it takes an urgent message for your team.

Yes, with online bookings on. Each vet and nurse has their own hours in the diary, and it only offers times when the right person is free. Or it books whoever is free first, if that’s how you work.

Yes. It greets callers in your practice’s name and says it’s an AI assistant, and a line saying so is added if your greeting leaves it out. Asked directly, it never pretends to be a person.

AI receptionist

Book a free chat and we'll show you how it would work for your vet practice, set up and running for you.

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