AI receptionist for garages
Your technicians are under cars and the front desk is busy with customers, so the phone rings out. Your AI receptionist answers the calls you miss in your garage’s name, answers questions about MOTs and services, books customers into free bays and takes messages for anything else.
How it works for garages
MOTs and services booked
With online bookings on, it offers real free times for an MOT, a service or a diagnostic check, reads the details back and books the car in, with a confirmation and reminder sent in your garage’s name.
Bays never overbooked
Bookings go into the same diary as your booking page, with your bays set as resources, so it only offers a time when a bay is really free. Two cars can’t land in one slot.
Questions answered properly
How long does an MOT take? Do you do air-con? Can I wait? It answers from your website and notes, and when it doesn’t know, it takes a message instead of guessing.
Regular customers recognised
When a customer rings from a number in your contacts, it knows their name, their next booking and their last visit, so moving a service is quick for everyone.
MOT
A Monday morning at Brindle Lane Garage
Six calls answered while the bays were full
Monday mornings at Brindle Lane Garage meant a full workshop and a phone nobody could reach. With the receptionist taking the calls they missed, Priya stopped running back to the desk. It booked four MOTs into free bay slots later in the week, moved a regular’s service to Friday, and took a message from a driver whose engine warning light had come on. Priya called the driver back at eleven, between customers, with the details already in front of her.
An illustration of how it works, not a real customer.
The film
How the AI Receptionist, LocalQuiver's fifth AI agent, answers the calls you miss and your website chat in your business's name, how missed callers get a text back from your business number, and how customers book themselves into one diary. It works the same way for garages.
Read the transcript
0:02When you're on a job, the phone still rings. And every call you miss could be a customer who rings someone else.
0:09So meet the AI Receptionist, the fifth AI agent in LocalQuiver.
0:14Your phone rings first. When you can't pick up, it answers in your business's name, and says it's an AI assistant.
0:21It answers questions from your website and documents, then books the visit into your diary, or takes a proper message.
0:27And you get a short summary of every call it handled.
0:31The same receptionist chats on your website, answering questions and booking appointments in writing, day or night.
0:38With missed-call text back, every caller you miss gets a text from your business number, straight away, in your words.
0:45Their replies land in one place, and you answer from the app when you're free.
0:49And with online bookings, customers book themselves into times that are genuinely free, from your website or your booking link.
0:56Confirmations and reminders go out for you, and every booking lands in one diary, so nothing can clash.
1:03Every call answered. Every booking taken. Even when you're on a job.
1:09LocalQuiver. Your marketing, sorted.
Open “Front desk: AI receptionist, calls and bookings” on its own page →Browse all our films →
What's included
- Answers the calls you miss, in your garage’s name
- Books MOTs and services into free bays
- Moves or cancels a customer’s own bookings
- Answers questions from your website and notes
- Takes messages for repairs that need a look
- Recognises customers who ring again
- A summary of every call in your app
More for garages
Yes, with online bookings on. Set your bays up as resources and it only offers times when one is free, then books the customer in with a confirmation and reminder. Bookings from your website and the app share the same diary.
If someone is hurt or there’s a fire, it tells them to get safe and call the emergency services, books nothing and offers an urgent message. For a breakdown, it takes their details and where they are so you can call back.
Of course. Set it to the calls you miss and your phone rings first every time. If a caller asks for a person, it can put them through to a number you choose, or take a message when nobody’s free.
AI receptionist
Book a free chat and we'll show you how it would work for your garage, set up and running for you.
