Missed-call text back for electricians

Midway through a rewire, you can’t stop to answer every call. Every caller you miss gets a text from your business number straight away, asking what they need, so the EV charger enquiry or the tripping fuse board comes to you by text instead of going elsewhere.

Missed-call text back for electricians
Missed call · 09:42
Sorry we missed your call. How can Westerby Electrical help?
Half my sockets have stopped working
Texted back from your business number

How it works for electricians

01

Customers kept, not lost

Someone whose sockets have gone off will try the next electrician if nobody answers. A text from you the moment you miss them shows they’ve been heard, and many would rather reply than ring round again.

02

Replies when you’re free

Replies arrive in Calls & texts, one thread per customer. Answer from the app at your next break, and your reply goes from the business number, keeping your own mobile private.

03

Voicemail doesn’t count

With press-a-key on, only a key press counts as answering. If your voicemail picks up while you’re testing a circuit, the caller still counts as missed and still gets their text.

04

Every call on record

Answered or missed, every call is logged with any voicemail and whether the caller was texted back. You see how many missed callers came back to you within a week.

AI Receptionist · call handled
AMAisha MalikMissed call answered · 18:42
Asked about an EV charger. Booked a survey for Wednesday at 08:30.
Booked into your diary · Wed 08:30

A rewire week at Redmarsh Electrical

A tripping fuse board, sorted by text

Jas was rewiring a farmhouse outside Collingham, with no hands free all morning. When a customer’s fuse board kept tripping, the call went unanswered, but a text arrived straight away from Redmarsh Electrical asking what was happening. She replied with the details and her postcode. Jas saw it at lunch, replied from the app with a few things to check in the meantime, and booked the visit for the next morning.

An illustration of how it works, not a real customer.

The film

How the AI Receptionist, LocalQuiver's fifth AI agent, answers the calls you miss and your website chat in your business's name, how missed callers get a text back from your business number, and how customers book themselves into one diary. It works the same way for electricians.

Read the transcript

0:02When you're on a job, the phone still rings. And every call you miss could be a customer who rings someone else.

0:09So meet the AI Receptionist, the fifth AI agent in LocalQuiver.

0:14Your phone rings first. When you can't pick up, it answers in your business's name, and says it's an AI assistant.

0:21It answers questions from your website and documents, then books the visit into your diary, or takes a proper message.

0:27And you get a short summary of every call it handled.

0:31The same receptionist chats on your website, answering questions and booking appointments in writing, day or night.

0:38With missed-call text back, every caller you miss gets a text from your business number, straight away, in your words.

0:45Their replies land in one place, and you answer from the app when you're free.

0:49And with online bookings, customers book themselves into times that are genuinely free, from your website or your booking link.

0:56Confirmations and reminders go out for you, and every booking lands in one diary, so nothing can clash.

1:03Every call answered. Every booking taken. Even when you're on a job.

1:09LocalQuiver. Your marketing, sorted.

Open “Front desk: AI receptionist, calls and bookings” on its own page →Browse all our films →

What's included

  • A business number that rings your phone
  • A text back the moment you miss a call
  • Your own words in every text back
  • Press-a-key, so voicemail can’t pass for answering
  • Two-way texts from the app, one thread per customer
  • Callers won back and your answer rate

More for electricians

Questions

Every one that can, straight away. Withheld numbers and your own phone are left alone, anyone who has replied STOP isn’t auto-texted again, and a cooldown you set stops the same caller getting a text every time they ring.

Yes. After your phone has rung for the time you chose, callers hear your greeting and can leave a message, which you play in the app. They get their text back either way, so you’re covered if they don’t leave one.

Calls & texts shows every call, answered or missed, with your figures for the last 30 days, including missed callers won back. There’s a missed-calls tile on your dashboard and a Calls chapter in your monthly report.

Book a free chat and we'll show you how it would work for your electrician, set up and running for you.

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