AI website chat for cafés
Do you have oat milk? Are dogs allowed? Can you do a birthday cake for Saturday? A chat on your website answers questions like these from your own information, in your café’s name, while you’re busy behind the counter, and takes a message when it doesn’t know.
How it works for cafés
Answers from your own notes
Add your opening hours, menu, dietary options and anything else you’re often asked, and the chat answers from those and your website. If it isn’t covered, it says so rather than guessing.
Orders and tables as messages
Cake orders and large tables become messages with the customer’s name, contact details and what they want, landing in your inbox and email, ready for you to confirm when you’re free.
In your café’s colours
The chat bubble carries your café’s name and brand colour and opens with a first message you write, so it feels like part of your website, not an add-on.
See what people ask
Every conversation is saved in your app. Over a few weeks you can see what customers ask most and add those answers to your website, menu or notes.
Brunch table for 4
A cake order at Quaywick Coffee
A birthday cake order taken during the lunch rush
Quaywick Coffee’s two-person team had no time for messages during the lunch rush. A customer opened the chat on the café’s website and asked whether they could make a gluten-free birthday cake for Saturday. The chat answered from the café’s notes that gluten-free cakes needed three days’ notice, took her name, number and what she wanted, and the message landed in Amy’s inbox. Amy rang her back after closing and confirmed the order.
An illustration of how it works, not a real customer.
The film
How the AI Receptionist, LocalQuiver's fifth AI agent, answers the calls you miss and your website chat in your business's name, how missed callers get a text back from your business number, and how customers book themselves into one diary. It works the same way for cafés.
Read the transcript
0:02When you're on a job, the phone still rings. And every call you miss could be a customer who rings someone else.
0:09So meet the AI Receptionist, the fifth AI agent in LocalQuiver.
0:14Your phone rings first. When you can't pick up, it answers in your business's name, and says it's an AI assistant.
0:21It answers questions from your website and documents, then books the visit into your diary, or takes a proper message.
0:27And you get a short summary of every call it handled.
0:31The same receptionist chats on your website, answering questions and booking appointments in writing, day or night.
0:38With missed-call text back, every caller you miss gets a text from your business number, straight away, in your words.
0:45Their replies land in one place, and you answer from the app when you're free.
0:49And with online bookings, customers book themselves into times that are genuinely free, from your website or your booking link.
0:56Confirmations and reminders go out for you, and every booking lands in one diary, so nothing can clash.
1:03Every call answered. Every booking taken. Even when you're on a job.
1:09LocalQuiver. Your marketing, sorted.
Open “Front desk: AI receptionist, calls and bookings” on its own page →Browse all our films →
What's included
- A chat in your café’s colours and name
- Answers about opening times, dietary options and dogs
- Cake and large table enquiries taken as messages
- Never guesses an answer it hasn’t been given
- Says it’s an AI assistant from the start
- Every conversation saved in your app
More for cafés
Just the details you’ve shared with it, because it’s told never to guess. Add your allergen notes as a document if you’d like it to share them; otherwise it takes the customer’s details so you can reply yourself.
It doesn’t take payments or orders on its own. It takes a message with what the customer wants and how to reach them, which lands in your inbox and email. With online bookings on, it can book tables too.
No. It answers on its own from your information, day or night, and only passes things to you as messages when it needs you. You can read every conversation in your app whenever you have a moment.
AI website chat
Book a free chat and we'll show you how it would work for your café, set up and running for you.
