AI website chat for restaurants
Guests check your website before they book, often with a question about the menu, parking or a birthday. A chat on your website answers from your own information and books tables in writing, in your restaurant’s name and colours, even when you’re mid-service.
How it works for restaurants
Questions before the booking
Is there a vegan option? Can we bring the dog? Do you do a set menu on Sundays? The chat answers from your website, menus and notes, and takes a message when it doesn’t know.
Tables booked in writing
With online bookings on, it sets out the day, time and contact details in one message and books once the guest says yes, then the confirmation and reminder go out as usual.
Allergens never guessed
It only shares allergen information you’ve given it. If a question isn’t covered, it says so and takes the guest’s details, so your team can answer properly before they visit.
Every chat for the team
Read each conversation in your app after service and see which questions guests ask most often, so you can add those answers to its notes or to your website.
Dinner for 2
A Thursday evening at The Juniper Table
A birthday table booked through the website chat
On a Thursday evening, a guest planning her mum’s birthday opened the chat on The Juniper Table’s website. She asked whether they could do a gluten-free dessert and whether there was step-free access. The chat answered both from the restaurant’s own notes, offered a table for six on Saturday at seven, and booked it once she said yes. She got her confirmation by email straight away, and the team saw the conversation when they finished service.
An illustration of how it works, not a real customer.
The film
How the AI Receptionist, LocalQuiver's fifth AI agent, answers the calls you miss and your website chat in your business's name, how missed callers get a text back from your business number, and how customers book themselves into one diary. It works the same way for restaurants.
Read the transcript
0:02When you're on a job, the phone still rings. And every call you miss could be a customer who rings someone else.
0:09So meet the AI Receptionist, the fifth AI agent in LocalQuiver.
0:14Your phone rings first. When you can't pick up, it answers in your business's name, and says it's an AI assistant.
0:21It answers questions from your website and documents, then books the visit into your diary, or takes a proper message.
0:27And you get a short summary of every call it handled.
0:31The same receptionist chats on your website, answering questions and booking appointments in writing, day or night.
0:38With missed-call text back, every caller you miss gets a text from your business number, straight away, in your words.
0:45Their replies land in one place, and you answer from the app when you're free.
0:49And with online bookings, customers book themselves into times that are genuinely free, from your website or your booking link.
0:56Confirmations and reminders go out for you, and every booking lands in one diary, so nothing can clash.
1:03Every call answered. Every booking taken. Even when you're on a job.
1:09LocalQuiver. Your marketing, sorted.
Open “Front desk: AI receptionist, calls and bookings” on its own page →Browse all our films →
What's included
- A chat in your restaurant’s colours and name
- Answers from your website, menus and notes
- Tables booked in writing, into your diary
- Allergen questions answered only from your information
- Messages for events and large parties
- Every conversation saved in your app
More for restaurants
It books the table sizes you’ve set up online. For larger groups or events, it takes the guest’s details and what they’re planning, and the message lands in your inbox and email so you can arrange it properly.
It only answers from the allergen information you’ve given it and never guesses. If a question isn’t covered, it says so and takes the guest’s details so your team can reply before they book or visit.
A chat bubble in your brand colour with your restaurant’s name. It opens with a first message you write, tells guests they’re chatting with an AI assistant, and remembers the conversation as they move between pages.
AI website chat
Book a free chat and we'll show you how it would work for your restaurant, set up and running for you.
