Online bookings for dental practices

Patients often remember they’re due a check-up in the evening, long after reception has gone home. Online bookings let them choose the appointment type, the clinician and a genuinely free time from your website or booking link, with reminders sent before every visit.

Online bookings for dental practices
Book online · Wrenmoor Dental

New patient exam

MonTueWedThuFriSatSun
09:0010:3013:0015:3017:30
Booked · confirmation and reminder sent

How it works for dental practices

01

The right clinician and room

Each dentist and hygienist has their own hours and colour in the diary, and surgeries can be set up as rooms, so a slot is only offered when the right person and room are both free.

02

Requests or confirmed bookings

Let patients book straight in, or have online bookings arrive as requests your team accepts or declines. Requests hold the slot until you decide, and the patient hears back either way.

03

Reminders before every visit

Patients get up to three reminders, by email and by text when they’ve given a mobile, and can move or cancel from their link until your cutoff, so a freed slot can be booked again.

04

Some appointments kept back

Keep emergency or long treatment appointments for your team to book only, while check-ups and hygienist visits are open online. You decide what patients can book themselves and what stays behind the desk.

Asked politely. Followed up for you.

  1. Review request Text or email, after the visit
  2. Friendly reminder A couple of days later
  3. Taps through to review Follow-ups stop by themselves

A Tuesday evening at Penmarsh Dental

Hygienist appointments booked after hours

Penmarsh Dental opened hygienist appointments to online booking, keeping longer treatments for reception to arrange. On the first Tuesday evening, three patients booked hygienist visits from the link on the practice’s Google profile, each choosing a time when the hygienist and her room were free. They got a confirmation straight away and a reminder the day before. In the morning, the bookings were in the diary, and reception had nothing to chase.

An illustration of how it works, not a real customer.

The film

How the AI Receptionist, LocalQuiver's fifth AI agent, answers the calls you miss and your website chat in your business's name, how missed callers get a text back from your business number, and how customers book themselves into one diary. It works the same way for dental practices.

Read the transcript

0:02When you're on a job, the phone still rings. And every call you miss could be a customer who rings someone else.

0:09So meet the AI Receptionist, the fifth AI agent in LocalQuiver.

0:14Your phone rings first. When you can't pick up, it answers in your business's name, and says it's an AI assistant.

0:21It answers questions from your website and documents, then books the visit into your diary, or takes a proper message.

0:27And you get a short summary of every call it handled.

0:31The same receptionist chats on your website, answering questions and booking appointments in writing, day or night.

0:38With missed-call text back, every caller you miss gets a text from your business number, straight away, in your words.

0:45Their replies land in one place, and you answer from the app when you're free.

0:49And with online bookings, customers book themselves into times that are genuinely free, from your website or your booking link.

0:56Confirmations and reminders go out for you, and every booking lands in one diary, so nothing can clash.

1:03Every call answered. Every booking taken. Even when you're on a job.

1:09LocalQuiver. Your marketing, sorted.

Open “Front desk: AI receptionist, calls and bookings” on its own page →Browse all our films →

What's included

  • A booking page in your practice’s branding
  • Each clinician with their own hours
  • Surgeries set up as rooms
  • Requests your team accepts, or confirmed bookings
  • Up to three reminders by email and text
  • Longer treatments kept for your team to book

More for dental practices

Questions

That’s up to you. Any service can be set so only your team can book it, which suits emergencies and longer treatments. Check-ups and hygienist visits can stay open online, inside the hours and notice you set.

No. Online bookings keep their own diary in the app and don’t sync with practice management systems or other calendars. It works best for the appointment types you’re happy to manage in its diary, such as hygienist visits.

Yes. A reminder goes out a day before by default, or at up to three times you choose, by email and by text when the patient gave a mobile number. Each one is sent once, and never straight after you’ve just been in touch.

Book a free chat and we'll show you how it would work for your dental practice, set up and running for you.

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