AI review replies for dental practices
Patients reading your reviews also notice how you answer them. The Review Agent replies to new Google reviews in the tone you choose, usually within the hour during the hours you set, and follows your rules on what it must never say, so a warm thank-you stays discreet.
Everyone was so kind and patient. The whole team was lovely.
How it works for dental practices
You set what it must never say
Tell it never to confirm someone is a patient, name a treatment or discuss fees. Add your sign-off and the phrases you’d like used where they read naturally. It writes from what the reviewer said and never invents details.
Complaints wait for a person
Left to its defaults, it handles four- and five-star reviews on its own. Anything lower waits for your practice manager with a calm draft ready, so a complaint gets a considered human reply and can be taken offline properly.
Your tone, your hours
Pick Professional or Friendly, short or medium, or write your own brief. Replies post under your practice name on Google, only between the hours you allow, which default to 8am to 8pm, and in the reviewer’s own language.
Asked politely. Followed up for you.
- Review request Text or email, after the visit
- Friendly reminder A couple of days later
- Taps through to review Follow-ups stop by themselves
A Monday at Oakhurst Lane Dental
A glowing review, and a careful reply
On Sunday evening, a mum named Hannah posts five stars, thanking the team for being so patient with her son’s first filling. Just after 8am on Monday the Review Agent replies on Google, thanking her warmly for the kind words about the team. Following the practice’s rules, it doesn’t repeat her son’s treatment or confirm anyone is a patient. When a three-star review about parking arrives later, it waits for Graham, the practice manager, with a draft ready.
An illustration of how it works, not a real customer.
The film
The Review Agent replies to new Google reviews in the tone you choose and posts under your business name; by default four- and five-star reviews are answered on their own, lower ratings wait for you with a draft, and other platforms get a draft to copy and paste. It works the same way for dental practices.
Read the transcript
0:02Replying to reviews shows customers you care. But after a long day, it's the last thing you want to sit down and do.
0:09So LocalQuiver's Review Agent replies to your new Google reviews for you, and posts each reply under your business name.
0:17Choose the tone, from Professional to Quirky, and the length. Add your sign-off, and a few keywords, used only where they read naturally.
0:26Every reply is written from what the customer actually said. It never makes up details about the visit or the job.
0:33By default, it answers four and five-star reviews on its own, usually within the hour, during the hours you choose. Anything lower waits for you, with a draft ready.
0:44Replies post on Google only. For Facebook, Tripadvisor, Trustpilot and Checkatrade, you get a draft in your tone, ready to copy and paste.
0:53So every customer feels heard, and your evenings are your own again.
0:59LocalQuiver. Your marketing, sorted.
Open “Review replies with LocalQuiver” on its own page →Browse all our films →
What's included
- Automatic replies to new Google reviews, under your practice name
- Professional or Friendly tone, with your own sign-off
- A list of things it must never say
- Four- and five-star reviews by default; lower ratings wait for you
- Posting only inside the hours you choose
- Catch-up mode for a backlog of older Google reviews
- Copy-and-paste drafts for Facebook and Trustpilot
More for dental practices
Questions
You decide. Tell the Review Agent never to confirm someone is a patient, never to name a treatment and never to discuss fees. It works from what the reviewer wrote, doesn’t invent details, and you can always reply yourself instead.
Not by default. Four- and five-star reviews are answered by themselves; anything lower waits for a person, with a calm draft ready to edit. You can switch to five-star only or to all reviews, but we’d suggest keeping complaints with a member of the team.
No. You connect the practice’s Google listing with your own Google sign-in, so nobody sees a password and you can withdraw access whenever you like. Posting replies needs this full connection; a read-only connection can show reviews but can’t answer them.
AI review replies
Book a free chat and we'll show you how it would work for your dental practice, set up and running for you.