AI review replies for plumbers
Customers reading your Google reviews notice whether you reply. The Review Agent answers new four and five-star Google reviews for you, in the tone you choose, usually within the hour during the hours you set. It mentions what the reviewer actually said, from the new boiler to the tidy work, and never invents details.

Boiler fixed the same day. Tidy, friendly and fairly priced.
How it works for plumbers
Replies that sound like you
Pick Professional, Friendly, Fun or Quirky, short, medium or long, or write your own brief. Add a sign-off, the services you’d like mentioned where they read naturally, and anything it must never say. It even replies in the reviewer’s own language.
Low ratings wait for you
By default it answers four and five-star reviews. Anything lower waits for a person, with a draft ready, so you decide how to respond to the customer who wasn’t happy about the dust sheet or the wait for a part.
Checkatrade drafts to paste
Replies post on Google only. For Checkatrade, Facebook and Trustpilot reviews, the inbox writes a draft you copy and paste onto that site, so every platform still gets a considered answer without you staring at a blank box.
Clear the backlog steadily
Catch-up mode works through older Google reviews that never got an answer, five, ten or fifteen a day. Years of unanswered reviews fill in at a steady pace, rather than all landing on your profile in one afternoon.
Asked politely. Followed up for you.
- Review request Text or email, after the visit
- Friendly reminder A couple of days later
- Taps through to review Follow-ups stop by themselves
A wet Tuesday at Stonebeck Plumbing
A five-star review answered while Rob’s under a sink
At ten in the morning, a customer leaves Stonebeck Plumbing five stars on Google for fixing a leaking stopcock the same afternoon she rang. Rob is under someone else’s sink at the time. Within the hour, the Review Agent posts a friendly reply in his voice, thanking her by name and mentioning the stopcock, signed off the way Rob likes. A three-star review later that week waits in the inbox with a draft, and Rob rewrites it himself that evening.
An illustration of how it works, not a real customer.
The film
The Review Agent replies to new Google reviews in the tone you choose and posts under your business name; by default four- and five-star reviews are answered on their own, lower ratings wait for you with a draft, and other platforms get a draft to copy and paste. It works the same way for plumbers.
Read the transcript
0:02Replying to reviews shows customers you care. But after a long day, it's the last thing you want to sit down and do.
0:09So LocalQuiver's Review Agent replies to your new Google reviews for you, and posts each reply under your business name.
0:17Choose the tone, from Professional to Quirky, and the length. Add your sign-off, and a few keywords, used only where they read naturally.
0:26Every reply is written from what the customer actually said. It never makes up details about the visit or the job.
0:33By default, it answers four and five-star reviews on its own, usually within the hour, during the hours you choose. Anything lower waits for you, with a draft ready.
0:44Replies post on Google only. For Facebook, Tripadvisor, Trustpilot and Checkatrade, you get a draft in your tone, ready to copy and paste.
0:53So every customer feels heard, and your evenings are your own again.
0:59LocalQuiver. Your marketing, sorted.
Open “Review replies with LocalQuiver” on its own page →Browse all our films →
What's included
- Automatic replies to new Google reviews
- Four tones to pick from, or a brief in your words
- Four and five-star reviews by default; lower ones wait for you
- Replies posted only within your chosen hours
- Catch-up mode for older reviews you never answered
- Drafts for Checkatrade, Facebook and Trustpilot to paste
- Your sign-off, plus a list of things it must never say
More for plumbers
Questions
It can’t post there. Replies go on Google only. For Checkatrade, and for Facebook and Trustpilot, you get a ready-written draft in the inbox to copy and paste on that site, so answering takes a moment rather than starting from scratch.
It writes only from what the reviewer actually said and never invents details about the work. You can list things it must never say, such as prices or promises about call-out times, and set the tone and sign-off. Lower-rated reviews wait for you by default, with a draft.
Whenever you like. Reviews you’ve answered by hand are skipped. You can also choose which ratings it handles, four and five stars, five stars only or all of them, and the hours replies may post, which are eight till eight unless you change them.
AI review replies
Book a free chat and we'll show you how it would work for your plumber, set up and running for you.
