AI review replies for restaurants
Replying to reviews is the job that waits until Monday, then waits again. Our Review Agent answers your four and five-star Google reviews in your voice, picking up the dish or the server the guest mentioned, and leaves anything trickier for you with a draft ready.
The lamb was perfect, and the staff made our anniversary feel special.
How it works for restaurants
Replies that sound like your restaurant
Choose friendly, professional, fun or quirky, set how long replies should be and add your own sign-off, like Tom and the team. List anything it must never say, such as promising a free dessert next time.
Visitors answered in their language
A tourist who writes in French or Italian gets a reply in French or Italian, and locals get plain British English. Either way the reply is built from what they wrote, so it never invents a dish they didn’t order.
The hard ones wait for you
By default, reviews under four stars aren’t answered automatically. They sit in your inbox with a calm draft you can soften, sharpen or rewrite, then post when you’re ready. Reply to anything yourself and the agent skips it.
Tripadvisor drafts, ready to paste
The agent posts on Google only. For Tripadvisor and Facebook it writes a draft in the same inbox for you to paste across. On Google, replies mention the things you want to be found for, like Sunday lunch, where it reads naturally.
Asked politely. Followed up for you.
- Review request Text or email, after the visit
- Friendly reminder A couple of days later
- Taps through to review Follow-ups stop by themselves
A bank holiday weekend at Saffron Yard
The old backlog cleared, and the new ones answered
Arjun had stopped replying to reviews at Saffron Yard, his Indian restaurant, years ago. When the Review Agent was switched on, catch-up mode began working through the old ones, ten a day. Over the bank holiday weekend, new Google reviews were answered during the hours he’d set, including a German family who got their reply in German. A three-star about a slow Saturday wait sat in his inbox with a draft. He added a line about the extra chef and posted it himself.
An illustration of how it works, not a real customer.
The film
The Review Agent replies to new Google reviews in the tone you choose and posts under your business name; by default four- and five-star reviews are answered on their own, lower ratings wait for you with a draft, and other platforms get a draft to copy and paste. It works the same way for restaurants.
Read the transcript
0:02Replying to reviews shows customers you care. But after a long day, it's the last thing you want to sit down and do.
0:09So LocalQuiver's Review Agent replies to your new Google reviews for you, and posts each reply under your business name.
0:17Choose the tone, from Professional to Quirky, and the length. Add your sign-off, and a few keywords, used only where they read naturally.
0:26Every reply is written from what the customer actually said. It never makes up details about the visit or the job.
0:33By default, it answers four and five-star reviews on its own, usually within the hour, during the hours you choose. Anything lower waits for you, with a draft ready.
0:44Replies post on Google only. For Facebook, Tripadvisor, Trustpilot and Checkatrade, you get a draft in your tone, ready to copy and paste.
0:53So every customer feels heard, and your evenings are your own again.
0:59LocalQuiver. Your marketing, sorted.
Open “Review replies with LocalQuiver” on its own page →Browse all our films →
What's included
- Automatic replies to four and five-star Google reviews
- Your tone, reply length, sign-off and banned phrases
- Replies in the reviewer’s own language
- Lower ratings held for you, with a draft ready
- Catch-up mode for older unanswered reviews, 5 to 15 a day
- Drafts for Tripadvisor and Facebook to copy and paste
- Replies posted only between the hours you choose
More for restaurants
Questions
Not by default. It answers four and five-star Google reviews on its own and holds the rest for a person. You get a draft built from what the guest wrote, which you can edit and post, or replace with your own words entirely.
New reviews are picked up every hour and replies post during the hours you allow, 8am to 8pm unless you change it. So a review left after a late Friday service is usually answered on Saturday morning, not in the middle of the night.
Yes, where it reads naturally. You give it a few phrases you’d like to be found for and it works them in when the review gives it a reason to, rather than forcing them into every reply. It won’t praise a dish the guest never mentioned.
AI review replies
Book a free chat and we'll show you how it would work for your restaurant, set up and running for you.